Simply outstanding service by Electrolux with Mercuri

Simply outstanding service by Electrolux with Mercuri

Teams excited and engaged about Customer Service at the Electrolux Academy. Designed to grow their new team members, retain and develop their talented sales and service teams.
Sales Development Programme of the Year!

Sales Development Programme of the Year!

Great result for The Virgin Holidays "Selling At My Best" programme at the BESMA Awards 2017

Taking Sales to a Higher Level

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Sales Improvement Consulting

Mercuri has a strong diagnostic and solution focused capability in the field of Sales Improvement. By this we refer to  Sales Role definition, role Competence Profiling and Improvement, Sales Organizational Structure, Sales Compensation Plans, Sales Process Mapping and Improvement, Sales Activity Planning, Pipeline Management and Forecasting Improvement. We are also able to Benchmark your sales operation against best in class.

Whether you need support or simply validation of your current level of effectiveness in areas such as:

  • Customer Acquisition
  • New product launches
  • Customer retention
  • Increasing wallet share
  • Increasing market share
  • Sales Management Process Efficiency
  • Performance Management

We will be able to support your requirements to whatever degree is necessary to achieve the next performance step in your business.