Simply outstanding service by Electrolux with Mercuri
Teams excited and engaged about Customer Service at the Electrolux Academy. Designed to grow their new team members, retain and develop their talented sales and service teams.
Sales Development Programme of the Year!
Great result for The Virgin Holidays "Selling At My Best" programme at the BESMA Awards
Social Selling as part of your Sales Strategy
Talk to us about Social Selling in the Sales Process. From new customer acquisition to Key Account Management, find out where social selling makes sense and how to improve your social selling success.
How and why people buy from people
Find out how to sell to the different types of people we meet. In sales we come across every possible type of buyer: Those that are focused on the task, others on the relationship, those that work methodically and others who are fast paced and noisy.
Key Account Management
Key account management is a complex task. Doing it right requires commitment and, above, all, preparation. Contact us to receive the Mercuri Key Account Management whitepaper which outlines the 20 ways to get the most out of relationships with your top customers.